1. Introduction
Welcome to Solenté (“we,” “our,” “us,” “Solenté”), an exclusive gated community and master‑planned development in Washington, Utah. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with solente.com.
2. Information We Collect
2.1 Voluntary Submissions
- Contact Forms & Newsletter Sign‑UpsWhen you use our contact forms (e.g., inquiries about lots, reservations, scheduling appointments) or newsletter sign‑ups, we collect your name, email, and any additional information you choose to provide.
- Sales Center CommunicationsCorrespondence with agents or through forms (e.g. at our Washington, Utah Sales Center) may capture contact details and messaging content.
2.2 Automatically Collected Technical Data
- Server Logs & Usage DataLike most websites, we may log visitors’ IP addresses, browser type, device details, pages viewed, and timestamps. (Not explicitly stated on-site—but standard practice.)
- Cookies & Similar TechnologiesWhile the existing policy uses WordPress boilerplate text, it suggests cookie use for comment storage and site features. We recommend transparently describing this:
- Session and persistent cookies for user convenience, preferences, and spam/spam detection.
- Cookies used with our login and comment systems.
- Potential third-party cookies (for videos, fonts, embedded content, or analytics).
2.3 Embedded Content
- Embedded Media (e.g., YouTube Videos)Our site includes embedded video content (e.g., YouTube embeds) which may collect usage data and set cookies as per the third-party provider’s policies.
2.4 Comments & Social Features (If Used)
- If comments are enabled, we may collect your name, email, website, your comment, IP address, and browser user agent string for moderation or spam detection. We also display Gravatar avatars based on hashed emails.
3. How We Use Your Information
We use the collected personal information to:
- Respond to inquiries and facilitate lot reservations or sales engagement.
- Send updates, community news, or marketing communications when you’ve consented.
- Maintain site functionality, deliver personalized experiences, and prevent spam or abuse.
- Embed and display third‑party content (e.g., videos) seamlessly.
- Improve site performance and user engagement.
4. Legal Basis for Processing
As required by applicable data protection laws (e.g., CCPA, GDPR, U.S. privacy norms), our legal bases include:
- Consent, for sending marketing and newsletter emails.
- Legitimate interest, for site operation, security, and analytics.
- Contractual necessity, for facilitating lot reservation or similar services.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember user preferences (such as saved form fields or display settings).
- Manage login sessions and comment moderation.
- Incorporate third-party content (e.g., YouTube embeds).You have the option to disable cookies through your browser settings, though this may limit site functionality.
6. Data Sharing
We may share personal information with:
- Service Providers: tools used for site hosting, form handling, CRM, email marketing, etc.
- Embedded Platform Providers: such as YouTube for video delivery.
- Legal authorities, when required by law (e.g., law enforcement requests).
We do not sell or rent your personal data.
7. Data Retention
- Form submission data and messages will be retained for as long as needed to respond or fulfill requests.
- Cookies and login data are retained based on session needs (e.g., one day for editing cookies, two weeks for “Remember Me” logins if such functionality exists, per the WordPress default boilerplate referenced).
- Log files and analytics data are retained per standard server site policies (e.g., 30–90 days) unless otherwise required.
8. Your Rights
You may have rights under applicable law, including:
- Access: request a copy of your personal data.
- Correction: ask to update inaccurate information.
- Deletion: request removal of your personal data.
- Opt-out of communications: unsubscribe from newsletters or marketing at any time.
To exercise these rights, please contact us at the email or address below.
9. International Transfers
Should your data be processed or stored outside your country (e.g., through third-party service providers), we will ensure it’s handled with equivalent protection via standard safeguards or agreements.
10. Security Measures
We maintain reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, or disclosure. These may include encryption (SSL/TLS), access controls, secure hosting, and regular security assessments.
11. Children’s Privacy
Our site is not intended for use by children under 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.
12. Updates to This Policy
We may update this Privacy Policy as practices or legal requirements evolve. The “Effective Date” will reflect the last revision. We encourage you to check back periodically.
13. Contact Us
For questions, requests, or concerns regarding privacy or this policy:
Solenté Sales Center
31 W Colima Rd, Washington, Utah 84780
Phone: 435-414-6592
Email: Contact Page